FAQS

• Our factory is located in Baiyun district, Guangzhou which near the Baiyun airport. We are warmly welcome to visit us.

  Where is your factory located? Can I visit there?

• The MOQ is based on different orders and packaging.

  What is your MOQ?

• Receiving Customers' Requirements→ R&D Department Provide Suitable Formula→ Send Samples→Confirmed Formula→ Quotation→ Signing Contract→ Paying Deposit→ Arranging Production→ Balancing Paid→ Delivery

  How about the Procedure of Order?

• The payment terms include T/T, L/C and western union.

  What are the Payment Terms?

• We could provide some neutral packages for you to choose and ask our designers to make a unique package design for you.

  What could we do for you if you haven't had your brand?

• Delivery time is about 35 days after artwork confirmed and getting deposited.

  What is the Delivery Time?

• Our shipping ports include Nansha port, HuangPu port

  What is your Shipping Port?

• Yes, OEM/ODM service is welcome.We can provide:

  -  All products could be custom-made as clients request

  -  We provide you one-stop service

  -  We will try our best to meet your requirements.

  Can you do OEM/ODM service?

• We are committed to producing cruelty-free and vegan cosmetics. We do not test any of our products on animals.

  Do your products test on animals?

• Yes, we will provide at least 3 years warranty for our products.

  Do your company provide products guarantee?

• Yes, we are honored to offer you free samples for test and check quality first. The shipping cost would be charge your side.Mixed samples are available.

  Can I get some samples?

• Certification: FDA, GMPC, ISO22716, MSDS, COA.

  What kind of certifications you have?

• We are specialized in skincare & body care &makeup items and we have more than 6,000 mature formulas available.

  What's the main business in your company?

• We are the manufacturer,which can provide OEM/ODM service.

  Are you a manufacturer or trader?